U-M Remote Office Hours Queue
ITS provides a custom Remote Office Hours Queue application for U-M instructors to host office hours over BlueJeans video conferencing. Students log in to the application, see the number of people waiting in the host’s queue, and request to join the line. Remote Office Hours Queue automatically creates a unique and private BlueJeans meeting ID for their own personal session.
Remote Office Hours Queue is a work in progress. ITS continues to improve the initial implementation, and is working urgently to add the ability to share office hour queues with instructional teams who collaborate on office hours to the application. For now, follow instructions for a workaround to sharing queues:
- U-M Remote Office Hours Queue website
- Using Remote Office Hours Queue as a Host (Instructor/Advisor)
- Using Remote Office Hours Queue as an Attendee (Student)
- Queue Sharing
Zoom is an easy-to-use, cloud-based videoconferencing service at the University that can be used for simple online meetings. It provides group messaging, screen sharing, and the option for recording meetings. It works on multiple platforms (Windows, Mac, Linux, Chrome OS, Android, iOS), and is open to all U-M students, faculty, and staff. For large courses (up to 500 individuals), Zoom’s Webinar feature is available to all U-M faculty members.
Refer to the ITS website for more tips on performing other common tasks in Zoom.
- Zoom Videoconferencing at U-M
- Getting Started with Zoom
- Training & Drop-in Q&A Sessions
- CAEN Knowledge Base
- BlueJeans Best Practice Guide (PDF)
BlueJeans at U-M
BlueJeans is another cloud-based conferencing service at the University that offers audio, video, and content sharing. It is open to all U-M students, faculty, and staff, and provides a good option when there is a need for faculty and students to meet remotely in real-time, such as during course planning or office hours sessions. BlueJeans also integrates with U-M Canvas, so instructors can schedule study groups, include remotely located guests, and record discussions. BlueJeans Breakout Sessions lets groups break into smaller teams, allowing instructors to create separate, temporary work sessions as part of their virtual classroom curriculum.
Help getting started:
BlueJeans video tutorial (10:29).
Other BlueJeans Help: